I asked the same thing on the Ra3 section but that was theoretical as Ra3 just came out, but QSX has been around for a couple of years now and it's finally happened: I may be taking over an already installed system. This job is for a house that hasn't been moved in yet so more than likely the house never had its networking in place and certainly no app set up so either there is no cloud backup and no homeowner to give me permission to download it from the cloud if it was setup. Usually by the time I'm called into jobs, the owner and the installer have had a falling out and trying to contact them is not something anybody wants to do.
What possible ways do I have to extract the programming? Is there any possible way to do it manually (QS style)? Is there any way to give myself temporary access with the app (connect bridge style), give myself permission and then do a cloud download?
I can't possibly be the first person who is in this sort of situation...surely Lutron has thought of this.