I've installed several Sunnata RRST-PRO-N dimmers and I was able to activate them using the Lutron iPad app without issue. However, I have one that is part of a 4-way switch and the app doesn't see it to activate. It seems to work just fine from the switch, including the companion dimmers, and no blinking leds or anything else to indicate a problem.
My only guess at the problem is possibly the neutral. I had to install the RRST-PRO-N at the load side and there was no neutral available in this box but I was able to run a neutral from the light fixture to the box. Do you think that could have something to do with this behavior?
Thanks!
Louis