I'm in QS 12.3 for this particular project and am adding new shades to the job. At least 4 out 17 drives have given me an issue.
I add them to program and link them. The load up the project. Then I go into activation and the units move by using the "Using PC to flash/wiggle each device". I then hit the ACTIVATE next to the correct shade and get a "Good" in the Activated column and check mark in the next column. But then I see that there is no serial number in the serial number column and then when I upload sometimes it will tell me it is not addressed.
The only solution has been to factory reset them and deactivate from the program and then activate them again. Sometimes I have even had to delete the shade because I cannot deactivate it.
Is this a known issue with 12.3. Should I upgrade to 12.4 or higher? Usually things go smoothly with activation. The biggest issue is that some of them are 24 feet high and good thing the scaffolding was still here to redo the process.
Any help will be useful.