I have a good sized Radio Ra2 system with a 6NA dimmer in my own home system that won't respond after a bad power outage. It's the only one out of 100 devices that was affected. When the power came back on it fluctuated quite a bit before it came on steady. I later discovered that this dimmer was on when it was not on prior to the outage. Now I cannot turn it off without pulling out the FASS disconnect switch. When I press the tapswitch button or the dimming rocker, the bottom 3 status led lights come on as long as I hold the button or rocker. I have been unable to perform a factory reset, nor can Essentials talk to it either. I've also tried removing the hot wire from the dimmer and reconnecting. Nada. Zip. Zilch. My assumption is that it is toast.
I don't suppose anybody has anything else that I might try to get this dimmer working again? I presume not, but let me know if otherwise. My real question is: what are other guys out there doing (or Lutron recommending) to try and protect customers systems from power outages? I live out in a rural area and this seems to happen with increasing regularity and it has me concerned for my own system and those of my customers.