Incorrect Device Detected

[Brian P]

I'm trying to activate my devices and have about half of them done. For the half I don't have done, it's because it's telling me I have the incorrect device installed. It's telling me it's detecting CL devices when I know I have RRD-6D's installed. Anybody come across this?

BTW- If it's a software issue, I'm running 7.5. Would updating to 7.8 or 8 help?
-Brian

[Craig W.]

For this issue please call our technical support at 1-800-523-9466 while you are on site.