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Thread: Grafix Eye 5000

  1. #1
    Senior Member
    Join Date
    May 2014

    Grafix Eye 5000

    I had to fix a problem with one of these systems the other day and I was wondering what one has to do to get the software for these in order to change the program. The owner plans on getting the management sw but if I need to change module loads or add switching or dimming mods I'd need the software. It's basically a Home works system so what's required.
    Danbury, CT

  2. #2
    Authorized Lutron Contributor
    Join Date
    Apr 2013
    You would need to know the job number and then you can contact our technical support at 1-800-523-9466 and they can send you a link for the version of the software that was used at that site. You will also need a copy of the database for that job.

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