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Thread: "Virtual" Keypad for Connect App?

  1. #1
    Junior Member
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    Aug 2018
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    "Virtual" Keypad for Connect App?

    Hello, does anyone have the instructions for adding a virtual keypad that is accessible in the Lutron Connect app? I added a keypad to a room in the design tab, then assigned one light to it in the program tab to test, but it's not showing up in Connect after a transfer.

    I'm on Homeworks QS software 13.2.0 and Lutron Connect iOS 6.3.2.

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  3. #2
    Senior Member
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    You can add a physical keypad in the software it will show up in the app. I typically use the HQR-T15RL. You will get a warning on the upload but it will work.

    Phantom keypads are more for integration.
    LED, Incorporated
    Raleigh, NC 27614

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  5. #3
    Junior Member
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    Do you have to link it? I tried adding a physical keypad (via design and then programmed one button), but it does not show up as a keypad in the connect app under the devices tab (where the real keypads are shown).

  6. #4
    Senior Member
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    Oct 2013
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    It has to be assigned to a link. It needs the address to function. You do everything but activate the keypad.
    LED, Incorporated
    Raleigh, NC 27614

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  8. #5
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    That worked! Thank you!

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