Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2

Thread: Maestro dimmer not working, light stays on lowest level

  1. #1
    Junior Member
    Join Date
    Aug 2018
    Posts
    1

    Maestro dimmer not working, light stays on lowest level

    This is from a newbie to LED lights and these kinds of dimmers. I moved into a new condo five weeks ago. It’s my first place with these types of dimmers and LED fixtures. Three days ago the lights in my ceiling fan stopped working and remained only on the dimmest setting. The bottom LED indicator on the dimmer switch occasionally blinks. Nothing happens with any attempts at manually adjusting the switch. Pulling out the FASS switch turns the lights off. I’ve tried reprogramming/re-setting, to no avail. I went to Home Depot and have switched out the light fixture part of the ceiling fan to no avail. Same issue.

    The fan part of this fixture is on a separate switch and works separately and perfectly. The mystery is why this was fine for 5-6 weeks and now is messed up. Any help is appreciated.
    R

  2. #2
    Senior Member
    Join Date
    Jan 2018
    Posts
    108
    Hello Reppt,

    Thank you for your post!

    Based on the information you have provided we would recommend calling our 24/7 technical support line at 1-844-588-7661 with an incandescent bulb in hand. The reason we need the incandescent bulb is for troubleshooting the dimmer.

    We look forward to hearing from you soon!

    Julia K.

Similar Threads

  1. Lowest dimming level has changed - much brighter than initially
    By Robert in forum Performance Issues - LED
    Replies: 3
    Last Post: 12-04-2017, 04:07 AM
  2. Maestro occupancy switch turns on without any motion and stays on
    By gtakevin in forum Troubleshooting - Controls
    Replies: 1
    Last Post: 06-16-2017, 11:41 PM
  3. Replies: 9
    Last Post: 02-12-2017, 09:15 AM
  4. Caseta dimmer - when on full light level is diminished
    By Drconner in forum General Discussion - CAS
    Replies: 3
    Last Post: 11-09-2016, 01:19 PM
  5. Maestro Problem with dimmer not working
    By Adamv in forum Troubleshooting - Controls
    Replies: 2
    Last Post: 01-17-2016, 04:42 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •