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Thread: Load turning on randomly at all hours

  1. #1

    Load turning on randomly at all hours

    I have a customer 3 hours away who claimed one of his lighting loads (porch) was turning on randomly throughout the day and night. It was so random there was no rhyme or reason. At first I thought it was a scheduled event gone haywire. I exhausted all third party possibilities.

    What type of situation would create this type of behavior? Defective dimmer? Something to do with the load? Going crazy with this.

  2. #2
    Authorized Lutron Contributor
    Join Date
    Apr 2013
    Posts
    409
    Has the system been temporarily disconnected from the local network?

    If the system has been isolated and the issue remains please ensure you have a connection to the main repeater and create a support file to send in to us at systemsupport@Lutron.com. When you send in the support file please include which load is experiencing this issue and a time frame the issue last occurred.

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