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Thread: Keypad Back Light Intensity

  1. #11
    Senior Member
    Join Date
    Oct 2013
    Posts
    433
    Thank You Armando will do soon as I get back from St Lucia in week :)

  2. #12
    Senior Member
    Join Date
    Sep 2013
    Posts
    424
    Quote Originally Posted by Armando B. View Post
    mcignarella,

    We understand this concern. Please email hwsupport@lutron.com referencing this forum post with the following information:

    - Total number of keypads for the residence
    - Keypads that have firmware lower than 3.67
    - Date code ranges

    We will use this information to see how we can best assist with the situation.
    My experience so far with turning off Lutron Backlighting has been poor. We end up cutting small pieces of electrical tape to fit over the backlighting LEDs. The last word from phone tech support was that we needed to use HWQS 7.1 to get this to work.

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