It sounds like something isn't programmed quite right on the keypad. The keypad may not be linked to the Main unit. Give us a call at Tech Support (800-523-9466) and we should be able to get it sorted out in short order.
It sounds like something isn't programmed quite right on the keypad. The keypad may not be linked to the Main unit. Give us a call at Tech Support (800-523-9466) and we should be able to get it sorted out in short order.