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Thread: Strange issue

  1. #1
    Junior Member
    Join Date
    Jan 2014
    Posts
    2

    Strange issue

    Hi
    Ive got a strange issue going on with my system. HW illumination Version 1.65
    I have 8 loads 2 different modules that are having 3-5 sec delay coming on but they also will not come on if not set to 100% if set any lower they don’t come on

    Trouble shooting I tried
    ·Changed out keypad to new keypad
    ·Changed out 4u module with new
    ·Changed out M.I with new
    ·Changed out wiring harness from M.I to modules
    ·Checked programming (everything looks ok to me )


    Loads with issues are the following
    Quad C Basement\Mechinical Room B13\LCP1
    Module:4 Outputs 1-4
    Module:7 Outputs 1-4
    3-5 sec delay turning on
    If dimming lvl lower than 100% lights don’t turn on

    I have 15 other LCP panels none of them are having this issue just this on panel.

  2. #2
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    513
    We would first want to verify that in the project file these RPM’s are RPM-4U’s and not RPM-4A’s. We have seen similar issues with those simptoms happen and this has been the cause. Once this is verified can you please send the project file to hwsupport@lutron.com to see if we can reproduce the issue?

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