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Thread: Updating Device Firmware

  1. #1
    Senior Member
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    Jun 2013
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    Updating Device Firmware

    My first run on 7.5 Inclusive, I saw a selection for updating device firmware. I do not see that now in my drop down menus. Would I have to start a new file? I can't remember where it was, and I have a demo case from 2010 that I would like to run the Verify Low End feature during BLAST training.

    Thanks, Mike
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

  2. #2
    Authorized Lutron Contributor
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    There is not a way to use the RadioRA2 software to update the device firmware in the field. The devices do not need to be firmware updated to support the ability to have their low end trims adjusted using the "verify low end" tool.

  3. #3
    Senior Member
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    I am using a first generation RA2 "dollhouse" case that I have several devices added. When I ask the VLE tool to flash, the entire case flashes. When I try an individual dimmer, it will not flash during verification. Is this the normal operation?

    Also, I did see an update device firmware feature present; I believe under the tools. I ran the feature, and received a long list of all the devices and the accompanying time required to update. Due to time constraints, I wanted to run this over the weekend. Was this an anomaly? I have a customer's job with first gen honeycomb shades that are not behaving properly. I would love this feature to avoid possible warranty issues.
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

  4. #4
    Authorized Lutron Contributor
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    The older devices will all flash but that is not needed to set the low end trim settings of the device. We will pass long the request to allow the ability to firmware update devices in the field.

    What is the issue that you are experiencing with the shades?

  5. #5
    Senior Member
    Join Date
    Jun 2013
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    Four shades periodically drop off the Clear Connect network according to the blink codes. I'm all ready discussing with shading.
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

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