I'd have to say this is a software issue too and this is very similar to the VPN transfer issue which I've experienced on both my MAC pro (bootcamp Win XP) and new Win 8.1pro machine. If I roll back to a pre 7.xx revision it works but 7.2 upwards it doesn't. May not work locally either but I can't say since I don't carry my desktops around :). I guess I should try the VPN transfer with my laptop which runs Win 7 since that does work in the field and then I can rule out PC software interaction as a possible problem with the RA software. Also since I'm already behind my router's firewall I never turn on my PC's firewall and I don't have anti-virus running on either, either. Plus my older MAC has always work on every other system AMX, HAI, Cisco, HWI, HWIQS so I'm sure it's a deficiency in the RA software/firmware IP stack handling or something.