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Authorized Lutron Contributor
Installing the essentials/inclusive software, but it opens as designer.
You will know it opens as designer because the activate or transfer tab are not in the software program.
Solution:
There is a bad license file in the install path for RadioRA 2.
Uninstall the RA2 version you just tried installing. Then:
Windows Vista/7/8/8.1
- Go to C:\ProgramData\Lutron\RadioRA2
- Move the files: RA2GenericLicense.xml and RA2License.lic to another location and install the software from the site again.
Windows XP
- Go to C:\Document and Settings\AllUsers\Application Data\Lutron\RadioRA2
- Move the files: RA2GenericLicense.xml and RA2License.lic to another location and install the software from the site again.
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