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Thread: Engraving Ordering

  1. #1
    Authorized Lutron Contributor
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    May 2013
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    513

    Engraving Ordering

    We had a dealer who had questions about the engraving order process for Radiora2 and we thought it useful to add the information in the forum:

    After completing the programming portion of the system and all keypads have the finalized engraving, save the project file and go to the path

    Reports->Engraving

    After this, you will see the engraving window that will ask for contact and shipping information as in the screenshot names "Engraving Window".

    Once the information is filled, please click on "View Report".

    You will be able to see a preview of the report. It is important you save the report as a .pdf file. This can be done by clicking the save button, see the attached screenshot named "Engraving Report".

    With the PDF document saved, please email it along with the engraving certificated to engraving@lutron.com
    Attached Thumbnails Attached Thumbnails engraving window.jpg   engraving report.jpg  

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  3. #2
    Junior Member
    Join Date
    Jun 2014
    Posts
    7
    Question:

    I have keypads and table top boxes and have not utilized/programmed all of the buttons as of yet (have not ordered any engraving either), can I order the engraving for the buttons that I have currently programmed (a partial order)?

    Greg

  4. #3
    Senior Member
    Join Date
    Jun 2013
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    609
    Quote Originally Posted by Pgeengr View Post
    Question:

    I have keypads and table top boxes and have not utilized/programmed all of the buttons as of yet (have not ordered any engraving either), can I order the engraving for the buttons that I have currently programmed (a partial order)?

    Greg
    The engraving is a one shot deal. You'll have to engrave all of the buttons at once.
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

  5. #4
    Junior Member
    Join Date
    Jun 2014
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    7
    Thanks SanDiegoRep,

    So any button changes in the future would be a per button cost correct?

    Appreciate the info.

    Greg

  6. #5
    Authorized Lutron Contributor
    Join Date
    Apr 2013
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    407
    If any engraving on the keypad would need to be changed you would need to submit another engraving order for the entire keypad.

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