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Authorized Lutron Contributor
HomeWorks Interactive Bridge
We received this question from a customer, and thought others might be interested in this topic...
On a jobsite, there exists three processors in a system: two Interactive processors and one Illumination processor. The site itself is running Interactive Bridge -This software was used to make the one Illumination processor compatible with the existing Interactive processors when an original Interactive processor failed and needed replacement a few years back.
Unfortunately, another one of the Interactive processors took a lightning strike and will need to be replaced. Where can I get another copy of the Bridge software?
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The processors that are currently manufactured do not support the Interactive Bridge. The system would need to be fully upgraded to HW Illumination.
We also have a promotion through the end of the year for upgrading from an older HomeWorks system to a HWQS system. If you are a homeowner, you can contact your dealer for more information. If you are a dealer, please visit the HomeWorks Resources site at resi.lutron.com for more information.
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