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Thread: HomeWorks Interactive Bridge

  1. #1
    Super Moderator
    Join Date
    Apr 2013
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    61

    Question HomeWorks Interactive Bridge

    We received this question from a customer, and thought others might be interested in this topic...

    On a jobsite, there exists three processors in a system: two Interactive processors and one Illumination processor. The site itself is running Interactive Bridge -This software was used to make the one Illumination processor compatible with the existing Interactive processors when an original Interactive processor failed and needed replacement a few years back.

    Unfortunately, another one of the Interactive processors took a lightning strike and will need to be replaced. Where can I get another copy of the Bridge software?

  2. #2
    Super Moderator
    Join Date
    May 2013
    Posts
    186
    The processors that are currently manufactured do not support the Interactive Bridge. The system would need to be fully upgraded to HW Illumination.
    We also have a promotion through the end of the year for upgrading from an older HomeWorks system to a HWQS system. If you are a homeowner, you can contact your dealer for more information. If you are a dealer, please visit the HomeWorks Resources site at resi.lutron.com for more information.

  3. Thanks Ty W. thanked for this post

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