Hello folks. Got my brand new RA2 main repeater home today and went to set it up. Plugged it into my home network, and my software saw the processor. it then proceeded to firmware up date to 7.0 got to about 98% and just failed. then said please reboot the main repeater. it then seemed to take the firmware. i then went to activate but would time out. tried it 3 times and each time would just time out. all i have in my system is a lamp dimmer. factory defaulted the main repeater. now the software wont see the processor online at all, but when i do a network scan it does see something online. i have never had problems like this ever. im running windows XP. firewall is off, no virus software. all i can think is Lutron wants you to hard wire the computer directly to the processor on the first upload. Not sure why this would matter but i guess it does. Any other troubleshoot issues i could try?