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Thread: Seriously? Is no one monitoring these forums at all?

  1. #1

    Seriously? Is no one monitoring these forums at all?

    Seriously? Is no one monitoring these forums at all?
    Audio, Video, Networking, & Automation Designed Around You

  2. #2
    Senior Member
    Join Date
    Sep 2014
    Posts
    269
    Do you mean by the unresponsiveness of the Lutron reps when we need answers to our questions? Or the insane amount of spammers that get thru to post garbage here? Regarding both of those I say no to your question.

  3. #3
    Senior Member
    Join Date
    May 2013
    Posts
    420
    AndyM,
    Thank you for your concern. We aim to get the forums moderated within 24 hours of a post that breaks forums rules. Feel free to report any posts you see that violate the rules.

    johnmax,
    Apologies for any delay in response. Our technical support department works 24/7 to ensure all customer communication points are answered within a timely manner. This includes forums, web chat, email and phone calls. Please bring any forum posts, case numbers, etc to the attention of support@lutron.com and we can work with you to tidy up any loose ends.

    Thank you for being contributors to our forums community.

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