Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4

Thread: Extracting old Files

  1. #1
    Junior Member
    Join Date
    May 2015
    Posts
    9

    Extracting old Files

    Does anyone else have issues extracting old files. I probably have a 50/50 success rate. The most common error I get is a "Jet engine database..." Which basically means the file is corrupt, even though it's still working.

    We are called in to at least 1-2 jobs a month that we didn't install, and there is no program to be found. So this is a pretty big issue for me. I've tried all the different communication types, and have managed to make my XP and Vista laptops limp along. It doesn't seem to matter what laptop I'm using. Firewall are off, etc...

    Is there a step by step instruction guide anywhere?

    It would be much easier to upsell a new QS System if I didn't have to start from scratch. The old files are a goldmine, and usually reduce the cost of the new systems by thousands of labor hours alone, which make the new systems easier to sell.

    Thanks

    BCV

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    1,046
    50% is pretty high. You are not actually extracting the working program. If the previous programmer selected "synchronized" during upload, a spare/backup copy of the program is available. Data corruption and age makes failure rate pretty high.

    Tech support has a database repair program but the success rate is pretty low. That's not a reflection of their skill, the DBs are just wacked. I have had some success hacking the Interactive DBs to get the basics but there is still a lot of rewrite involved.
    LED, Incorporated
    Raleigh, NC 27614

  3. #3
    Junior Member
    Join Date
    May 2015
    Posts
    9
    Another common error is “extraction aborted”

    It logs in and seems to be extracting, but something aborts the attempt

  4. #4
    Senior Member
    Join Date
    Oct 2013
    Posts
    1,046
    Make sure your processor model numbers and quantity match exactly. Save your temp database before attempting to extract. I have no idea why or what saving does.
    LED, Incorporated
    Raleigh, NC 27614

Similar Threads

  1. Feature request: change notes in project files?
    By wkearney99 in forum Programming - RA2
    Replies: 3
    Last Post: 01-30-2018, 11:04 AM
  2. Take care who has access to your .RA2 project files
    By wkearney99 in forum Programming - RA2
    Replies: 1
    Last Post: 11-12-2015, 08:25 PM
  3. MyLutron.com MyProjects .RA2 files
    By Lukeetal in forum Troubleshooting - RA2
    Replies: 1
    Last Post: 06-23-2015, 06:42 AM
  4. Extracting Files from Multiple Original HomeWorks Processors
    By Armando B. in forum Programming - Legacy HW
    Replies: 0
    Last Post: 05-08-2014, 11:36 AM
  5. Extracting the XML
    By Ty W. in forum 3rd-party Integration - HWQS
    Replies: 0
    Last Post: 09-25-2013, 09:29 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •