I noticed in version 12, it now requires logging in with myLutron credentials. This concerns me on a few levels. First and foremost, how often does this happen? Is it once when you first install the software or do we need it every time? I often work on construction sites before any networking is put in place and have to use a temporary standalone router.
Even more scary is what would happen if Lutron took away credentials for whatever reason - perhaps a new sales team comes in and says "Unless you're selling xxx amount, we don't want you to have access to the software" and then all of a sudden I'm cut off from all my existing customers. It's not far fetched, I've seen other companies do that and now days with the pro installs circling the wagons to protect themselves from DIYers, it scares me.
Third, now that the software requires internet connection, what information is it phoning home? Does Lutron know the customer information now? This is not good.