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Thread: Activation and Transfer Issue

  1. #1
    Junior Member
    Join Date
    Mar 2017
    Posts
    6

    Activation and Transfer Issue

    Recently, I have not been able to successfully transfer to devices or activate new devices. The Main repeater is found as is the Connect Bridge. Issue occurred on Inclusive 10.6 now 12.0.1. The Inclusive software keeps opening to the Find Main Repeater/Connect Bridge Window. The Main Repeater shows Online and the Connect Bridge still allows the app to control the lights. I have disabled Firewall settings, any ideas?

  2. #2
    It sounds like a network problem still. Make sure all profiles for your firewall are off. You will need to exit and reenter the Ra software for the changes to take effect. Also make sure your antivirus is off for transfers. I hope this helps.
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  3. #3
    Junior Member
    Join Date
    Mar 2017
    Posts
    6
    Figured it out. Was a corrupted .ra2 file. Fell back to a previous version and all is well.

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