Does anyone else have issues extracting old files. I probably have a 50/50 success rate. The most common error I get is a "Jet engine database..." Which basically means the file is corrupt, even though it's still working.
We are called in to at least 1-2 jobs a month that we didn't install, and there is no program to be found. So this is a pretty big issue for me. I've tried all the different communication types, and have managed to make my XP and Vista laptops limp along. It doesn't seem to matter what laptop I'm using. Firewall are off, etc...
Is there a step by step instruction guide anywhere?
It would be much easier to upsell a new QS System if I didn't have to start from scratch. The old files are a goldmine, and usually reduce the cost of the new systems by thousands of labor hours alone, which make the new systems easier to sell.
Thanks
BCV