Hi,
I am looking at an old project that was not installed by us which is a HW Interactive system. The client has no backups of the project and we need to make some minor adjustments.
I have managed to connect to the processor via RS232 and login. I am trying to extract the project and it seems to work however whenever I try and save the extracted file it comes up with an error dialog box:
Module: modCmplr
Routine: CreateMDBFromExtractFile
Error Number: 53
Description: File Not Found
I have tried saving to existing file, saving to the root of C: with a 8.3 format file name etc. in case of any legacy file/dir path issues but this does not seem to make a difference.
I have also run HWI as Administrator to ensure full access to the system.
I do note that the downloaded file that appears in C:\Program Files (x86)\Lutron\HomeWorks Interactive\Download\Projects is "VBDB.ZIP.1" but is zero bytes in size, perhaps this is a clue to the nature of the problem.
The only other point to note is that the last upload was at Minimum level but this should not affect the ability of the file to be saved.
Any pointers would be most appreciated.
Many thanks in advance,
J