Lutron Connect App Stopped Working on iPhone 7 (iOS 11.2.1)

[garryjoshi]

I have been using the connect app for a while now. My iPhone 7 earlier was running iOS 10 and the app was just working smooth. However today I updated to the latest iOS 11.2.1 but now that I try to open the connect app it only displaying a white blank screen at the startup and few second later just closing itself automatically. Can anyone please help me fix it...thanks in advance..

[randyc]

I'm running 11.22.1 with RA 12.0 and it works OK. There is a 11.2.2 update pending.

BTW, did you by chance get connected to another network? My phone sometimes picks up the ATT network instead of my personal network. I would think you would get a "can't connect" error in that case.

[garryjoshi]

Hi Randy, I've read several forum discussing same error with iOS 11.2.1 and luckily I've been able to fix it. What I did was uninstalled the connect app >> did soft reset >> reinstalled the latest version and voila! It's working just fine again :)

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Garry Joshi
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