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Thread: Rrd-6na won't activate

  1. #1
    Junior Member
    Join Date
    Dec 2017
    Posts
    1

    Rrd-6na won't activate

    I have installed an RRD-6NA dimmer in a 4 year old system running 6.3. It will not activate, nor will it return to factory settings (I have tried to press 3 times and hold, 4 times and hold, etc and the LED's will not scroll). I tried updating from 6.3 to 11.6 to see if that would help. 6.3 finds my repeater but 11.6 won't, even though the serial number and ip address in 11.6 are correct. I have rebooted the repeater and removed and restored power to the 6NA - no change. I still have the 6.3 version software and file. Thoughts, please.

  2. #2
    Senior Member
    Join Date
    Oct 2013
    Posts
    2,587
    I hate to admit it but I have been fooled more than once by this. When I pulled the dimmer out of the wall I found a stand-alone Maestro.

    The factory reset procedure is triple-tap and hold until the LEDs flash, then triple-tap and release. It will take a minute or so for the reset to complete.

    Also, if the model in the software does not match the actual dimmer, it will not activate. It should give you an error message though.
    Convergence Technologies Raleigh, North Carolina
    www.convergenceusa.com

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