Dear all,
Have had a series 4 installation for ten years now with relatively few issues - all of which appear to have been resolved with a reset. Just now, however, four keypads in close proximity of my home have stopped working. All other switches seem to be working properly, and a reset failed to resolve the issue! I'm nervous this is going to mean an expensive call out, but am hoping some kind soul might be able to help me walk through whether there might be a loose wire to check, or some other on/off reset to attempt!
Ill try to upload a photo of the switch - the top led is on, as are two leds on the lowest two buttons, and a light between the two half buttons at the bottom. Not familiar with the Lutron product rage so dont know if there is a large variety between switches, but they are all wired, have four buttons at the top and then two at the bottom, with the lowest one split in half, usually used for dimmer up/down.
Any help for a novice much appreciated!