I also posted this in the shading forum.
I have an owner that has an existing Wink hub and various controls (all up to date). We installed some Triathlon shades and a QS Wireless drapery track. Between the fabric and window size, Serena was not an option. There are existing Caseta dimmers in the house that Wink is communicating with. Wink won't talk to the Triathlon shades.
Lutron support says it is a Wink issue.
Wink support says Triathlon isn't on their approved list so they have no info on it. Wink also says that they can't communicate with anything connected to a Caseta Bridge.
Any thoughts on how I can get Wink to control the Triathlon shades?
Thanks!