QS REPEATER OFFLINE CAUSES ENTIRE HWQS system to crash ?
I had an issue with a repeater being plugged into a power circuit (it was mounted behind a dresser) that kept on being tripped by the cleaners and their vacuum ! (it was a sensitive GFI circuit)
The repeater would obviously go off line, and the entire QS system would act like it had lost it's brain -- sensors failing, some buttons doing some stuff but not others. Similar to the "ghost" in the machine but worse.
HWQS tech support told me I had a repeater down to which I scoffed at first -- then I moved the dressed and found the problem. Reset the trip and YES -- everything came back.
They told me this was normal if a repeater goes off line.
Again I say this -- HWI did not have this issue, a down repeater MAY cause some RF areas to get bad signal, but often they got signal from another repeater.
This argues that whenever possible we should power the repeater over a comms wire. Of course that would happen only in new construction. RF is mostly used in retrofit where all but the first repeater is plugged into a local outlet and not wired back to mummy !!
I do NOT want to be doing house calls every time a repeater looses power or goes down. Surely HWQS is more robust than this ???? When you replace a banner product like HWI, the replacement should be better in all aspects.
I held off QS until this 2013, the systems I have installed so far are OK -- but I know I could do better with HWI, and I am looking at more support issues as well.
Is this going to be fixed or is it again an inherent QS comms bus issue ?