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Thread: HWI-8SE-M face plate not in toolbox

  1. #1
    Junior Member
    Join Date
    Dec 2013
    Posts
    7

    HWI-8SE-M face plate not in toolbox

    Hi,

    I have been asked to add some additional keypads to an existing system. I have managed to extract the project file, in the project the keypads are all HWI-8SE-M or
    HWI-4SE-M but I don't have these available to me in my tool box to add more.

    How can I add the HWI style keypads to the project? This may be a silly question, but I'm far more used to the HWQS software.

    Ash

  2. #2
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    513
    Those are European style keypads and if they do not appear in your toolbox you have either not selected the correct country for your project or you are in a country where these keypads are not available.

  3. #3
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    513
    Please be aware, the response above applied more to HomeWorks QS. For HomeWorks Illuminations, you could press "Shift+F5" and obsolete keypads will appear on the toolbox. Should you need to order more of these keypads, please email in to obsoleteproducts@lutron.com to verify if we have any in stock.

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  5. #4
    Senior Member
    Join Date
    Oct 2013
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    408
    Quote Originally Posted by Armando B. View Post
    Please be aware, the response above applied more to HomeWorks QS. For HomeWorks Illuminations, you could press "Shift+F5" and obsolete keypads will appear on the toolbox. Should you need to order more of these keypads, please email in to obsoleteproducts@lutron.com to verify if we have any in stock.
    Wow you learn something everyday I never knew to hit shift f5 for that great little secret.

  6. #5
    Junior Member
    Join Date
    Dec 2013
    Posts
    7
    Me neither, but it works like a charm. I have been able to add the HWI-8SE keypads to the project for programming.

    Many Thanks.

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