We have tried and tried to reprogram this switch. We have read instructions and watched videos. But the reprogramming does not work. The light goes out after about 25 seconds. Is the switch defective?
We have tried and tried to reprogram this switch. We have read instructions and watched videos. But the reprogramming does not work. The light goes out after about 25 seconds. Is the switch defective?
Hello Rolundia,
What is the model number of the control that you are using?
Is it a single pole or 3-way application?
If it is a single pole, there should be nothing connected to a blue wire/screw.
To troubleshoot this control it may be easier to call our 24/7 technical support team at 1-844-588-7661. If they determine the switch is bad, they can issue a replacement.