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Thread: Light Goes out after about 25 seconds

  1. #1
    Junior Member
    Join Date
    Jul 2017
    Posts
    1

    Light Goes out after about 25 seconds

    We have tried and tried to reprogram this switch. We have read instructions and watched videos. But the reprogramming does not work. The light goes out after about 25 seconds. Is the switch defective?

  2. #2
    Authorized Lutron Contributor
    Join Date
    Dec 2015
    Posts
    155
    Quote Originally Posted by Rolundia View Post
    We have tried and tried to reprogram this switch. We have read instructions and watched videos. But the reprogramming does not work. The light goes out after about 25 seconds. Is the switch defective?
    Hello Rolundia,

    What is the model number of the control that you are using?
    Is it a single pole or 3-way application?
    If it is a single pole, there should be nothing connected to a blue wire/screw.

    To troubleshoot this control it may be easier to call our 24/7 technical support team at 1-844-588-7661. If they determine the switch is bad, they can issue a replacement.

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