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Thread: DVSTV 0-10V Dimmer troubleshooting help needed

  1. #1
    Junior Member
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    Jun 2017
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    1

    DVSTV 0-10V Dimmer troubleshooting help needed

    I have a new DVSTV installed to control LED lights. It is installed on the line side of a 3-way switch circuit. It is not switching. When 110V is supplied to the black wire, neither of the switched load wires (red and red/white) is hot, in either switch position. The ground wire is connected. Is the switch bad, or is there some additional test or function to investigate?

  2. #2
    Authorized Lutron Contributor
    Join Date
    Dec 2015
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    133
    Quote Originally Posted by rimrock View Post
    I have a new DVSTV installed to control LED lights. It is installed on the line side of a 3-way switch circuit. It is not switching. When 110V is supplied to the black wire, neither of the switched load wires (red and red/white) is hot, in either switch position. The ground wire is connected. Is the switch bad, or is there some additional test or function to investigate?
    Hello rimrock, if the dimmer was wired hot, it may have damaged the dimmer internally and would explain why you are not getting any output. The easiest way to troubleshoot this would be to call our 24/7 technical support team at 1-844-588-7661.

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