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Thread: New Connect Bridge and HomeKit quirks

  1. #1
    Junior Member
    Join Date
    May 2017
    Posts
    2

    New Connect Bridge and HomeKit quirks

    Have been trying to export all my rooms+devices from RA2 to HomeKit with the new Connect Bridge. My problem is that I'm seeing some weird quirks - selecting all of the devices from all rooms in RA2, they all get exported to the "Default Room" instead of into the correct corresponding rooms in HomeKit. If I select one room at a time, sometimes they get exported into the correct room in HK, but then after adding one or more rooms to HK in the Connect app, all of the devices again jump into the Default Room...

    Has anyone successfully exported the entire system from RA2 into HK with correct room associations? Any advice would be appreciated.

  2. #2
    Super Moderator
    Join Date
    May 2013
    Posts
    224
    Hello alexir,
    Thank you for your post.
    In order for us to investigate please provide a support file from the system and an app log file. Send this information to systemsupport@lutron.com. Also provide the model of the mobile device.

  3. #3
    Junior Member
    Join Date
    May 2017
    Posts
    2
    Quote Originally Posted by Blair S. View Post
    Hello alexir,
    Thank you for your post.
    In order for us to investigate please provide a support file from the system and an app log file. Send this information to systemsupport@lutron.com. Also provide the model of the mobile device.
    Thanks, I'm already in touch with support on this issue.

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