Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2

Thread: Keypads unresponsive, persistant issue since installation

  1. #1
    Junior Member
    Join Date
    Apr 2017

    Keypads unresponsive, persistant issue since installation


    I recently moved into a house with a Homeworks 4 system that I was told was upgraded to Illumination? The system works sometimes, but has errors all the time. What I mean is that when I start turning lights on/off it'll eventually sort of freeze up. The button presses on the keypads will no longer turn lights on/off or if it does work it'll be after pressing a button and then seeing the change minutes later. During the unresponsive times the leds on the keypad will change state when I press the button (turn on/off) but the light will remain on regardless. To remedy the problem I reset the system and it'll work again for about 20 minutes and then I have to lather, rinse, repeat.

    Besides the problem I've already mentioned sometimes the lights will just turn on in the middle of the night without any button presses. I don't really know where to start trouble shooting this, I checked power at the keypads and there is between 14.2vdc-14.6vdc at every location. Any help would be greatly appreciated!

  2. #2
    Senior Member
    Join Date
    May 2013
    Hello chase805,
    Thank you for your post.
    I would recommend contacting a local Homeworks professional to service the system. You can find one on our website.

Similar Threads

  1. Need some help with installation
    By vinofla in forum Troubleshooting - CAS
    Replies: 2
    Last Post: 03-12-2017, 01:49 PM
  2. Replies: 4
    Last Post: 01-30-2017, 09:03 AM
  3. Sylvania RT6 lights unresponsive
    By rfsllc in forum Troubleshooting - CAS
    Replies: 0
    Last Post: 08-09-2016, 12:07 PM
  4. Installation help
    By bwietharn in forum Troubleshooting - CAS
    Replies: 5
    Last Post: 07-09-2016, 02:32 PM
  5. Unresponsive dimmers (6NA)
    By Connected in forum Troubleshooting - RA2
    Replies: 8
    Last Post: 07-07-2014, 10:39 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts