I have Lutron Shades with a Caséta Bridge. I set up my Echo yesterday, downloaded the app, connected it to the Lutron app and it works fine when I tell Alexa to close the shades. Actually the command is "Watch TV" which I previously set up in my Lutron App. When I say the commend, Echo closes the shades. But the Echo will not open the shades no matter what I do. I even tried changing the action called "Watching TV" to the open action in the Lutron app and re-searching for skills in Echo. When I use the same command to open instead of close the shades it still does not work. Alexa responds "I'm not quite sure how to help you with that." I cannot fathom why it works to close them but not to open them. I have tried changing the commend over and over so I thing Alexa is getting what I am saying. It just can't seem to do it. Any help appreciated.