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Thread: Uploading can not be done using HWQS v.10.7.0 or v.10.6.0

  1. #1

    Uploading can not be done using HWQS v.10.7.0 or v.10.6.0

    Hai,

    Is there anyone have try to upload using the newest software v.10.7.0 ? i try to use this version because the owner want to connect the Lutron system to Alexa, but when i upload the program it always end in "compiling and auditing file 121 of 232 (preset)" and not moving at all. any idea ?

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  3. #2
    Junior Member
    Join Date
    Jan 2015
    Posts
    28
    I've had luck with Help/Repair Project File on a 10.3 upload that would lock up somewhere around there...

  4. #3
    Senior Member
    Join Date
    May 2013
    Posts
    420
    Hello stevi,
    Thank you for your post.
    We recently launched the 11.0 release for HWQS. Try this. If the issue remains then send in a support file to hwsupport@lutron.com and we can further investigate the issue.

  5. #4
    Junior Member
    Join Date
    Apr 2017
    Posts
    1
    Thank you for reporting the same issue I am having. Also thank you to Weekscolin for your tip. It seems to have worked for me. I have just downloaded 10.7 and converted a project from 9.4 and have had 3hrs of getting stuck at the same point (81%) and not moving. By doing the repair project it saved a new version and has taken 6mins to upload.

    - - - Updated - - -

    Thank you for reporting the same issue I am having. Also thank you to Weekscolin for your tip. It seems to have worked for me. I have just downloaded 10.7 and converted a project from 9.4 and have had 3hrs of getting stuck at the same point (81%) and not moving. By doing the repair project it saved a new version and has taken 6mins to upload.

  6. #5
    Junior Member
    Join Date
    Oct 2013
    Posts
    7
    Hi guys,

    Also had this issue on 10.7.0, likewise did a repair and solved the problem.

    Initial upload was hanging on 121, waited 15 minutes and gave up!

    Ash

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