Traithlon shade blinking red 1/8

[KevinHoang]

Paired my triathlon shade with a pico remote and as soon as I click a button to roll up the shade, I get a rapid red led blinking for 15 seconds.

Ensure the shade's fabric or hembar is not caught or hung up.
The LED will blink like this for 15 seconds when it stops abruptly.

This is what I have got from research and Im just trying a think of a way to fix this at the moment. Nothing seems caught or hung up

Any ideas on how to prevent the shade from thinking that?

[Brian W.]

Is this a flat roller shade, or a honeycomb shade?

[KevinHoang]

Is this a flat roller shade, or a honeycomb shade?

Just a roller shade

http://www.lutron.com/TechnicalDocum...ink-codes.html

[Brian W.]

If the shade isn't too big, can you take it off the bracket and see if it moves up/down from the Pico remote while you just hold it?

[texas doc]

I have same exact issue with 2 out of 9 shades installed in my house. Tried removing them and reinstalled. I factory reset the shades and they worked for few days and now back to not working. Also changed batteries. Opened a case with tech support. Any other suggestions?

[Brian W.]

This is something you would have to talk directly to Lutron Tech Support about.

[TheRebel]

This is to confirm that I have exactly the same issue. Was any of you able to have it fixed through Lutron Tech Support or by other means? Any help is appreciated.

[TheRebel]

I have same exact issue with 2 out of 9 shades installed in my house. Tried removing them and reinstalled. I factory reset the shades and they worked for few days and now back to not working. Also changed batteries. Opened a case with tech support. Any other suggestions?

Texas Doc, I am having exactly the same issue. Were you able to have it fixed through Lutron Tech Support or by other means? Any help is appreciated.

[texas doc]

I contacted tech support and they replaced the blinds - threw away the old ones and installed the new ones. Great service!!!!

[TheRebel]

I contacted tech support and they replaced the blinds - threw away the old ones and installed the new ones. Great service!!!!

Thanks for the quick reply! I contacted tech support as well. Hope it will be resolved. Thx.