Originally Posted by
mattio
hello Blair ,
thank you for your reply but I already sent the support file some time ago.
The support team told me that the problem was in my home network (LAN), advised me to contact the hOme network (LAN) administrator and check the configuration. which I did, and I have not find any problem.
The strange thing is that the connection works for a few hours, then stop suddenly. Restart only after disconnecting and reconnecting the LAN cable (again for a few hours).
I'm going crazy, in Italy, unfortunately, the dealer can't find the reason of this problem.
Even your support (hwsupport@lutron.com) has not been able to show me a solution.
I would be very grateful to anyone solve my problem.