I have a problemwith my Home Works Lutron QS.
The configuration ofmy Lutron home automation system is:
Lutron Home Workconnected (LAN) with a Asus switch (mod. Gx-D1241).
The Asus switch isconnected (with LAN) to a ADSL modem router Asus (mod. DSL-N12U) forinternet connection.
Starting frominstallation, I had trouble connecting between Lutron Home Work andHome Control + application. I can connect for a few hours only afterdisconnecting and reconnecting the LAN cable.
For about two hourseverything works correctly, then inexplicably the Home Control +application it doesn't works and appears message "can't connectto the system".
This happens to beusing the Home Control application in local wi-fi or remote access(4G)
I have already madeseveral tests but haven't managed to solve the problem.
The assistance ofLutron suggested a problem with my LAN network, but analyzing it Ihave not encountered problems.
I think that theonly possible cause is an incorrect configuration of the router ASUSmodem, because connecting the system HW QS directly to the ADSLrouter the problem remains.
I ask if you have anidea that can generate this strange problem, in Italy the assistanceis not efficient and I have no other way to solve the problem.