I have a customer that has been having some funny things happening with a system I programmed. When you push the scene button on, the appropriate lights turn on (set to the 2s default ramp time) but when she presses the button to turn the lights off, it can take any where from 2s to 5 minutes for the lights to turn off. The scene is set to a toggle scene, it is a stanard incandescent type lamp and there is an auxillary repeater right next to this room. Is there any reason that command is taking so long to reach the dimmer other than the fact they already think their house is haunted?
Also, is it normal that if they double tap the scene button (on a toggle scene) that it insantly turns the lights off associated with that scene? I have never read this or seen it any where so was not sure if it was normal behavior.
Thank you,
Amy Riley