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Thread: CW Bridge

  1. #1

    CW Bridge

    Just purchased the caseta wirless dimmers/light switch. I go through the app and login in. When i get to the screen " plug in smart bridge It goes into updating smart bridge software mode and it just keeps spinning it has done this for a couple hours now. Any idea how to get this work. I have already manually inputted the ip address and directly connected the bridge to the router. Is there setting on the router i need to do to push this forward? Is there any way into the bridge device?

  2. #2
    Lutron Technical Support
    Join Date
    May 2013
    Are you still having issues getting the bridge to update its firmware?

    There is some networking information for the bridge at the following forum link:

    If you are still having issues, please call our 24-hour Technical Support hotline at 1-888-588-7661.

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