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Thread: 6 Button keypad 80% "broken" after de-activate and re-activate?

  1. #1
    Junior Member
    Join Date
    Apr 2014
    Posts
    21

    6 Button keypad 80% "broken" after de-activate and re-activate?

    I was using 5 of 6 buttons on my 6 button wall keypad to control other dimmers/switches on my main floor.

    6th button was to control Sonos (for a while via my home automation system then later via Lutron's Connect app, which had issues so I needed help removing it).

    Support had me de-activte the keypad via triple tap. Removed and then deactivated from the desktop software. Transferred. Fine.

    Now that keypad (not a hybrid keypad) only controls 1 of my 5 lights. When I press buttons on it it reports in the telnet session i opened with the repeater. When i turn the other lights on via their switches, the keypad buttons light up. But I can't turn any of those lights on or off from the keypad.

    Any idea?

  2. #2
    Senior Member
    Join Date
    Jun 2013
    Posts
    610
    Check the levels that are programmed to the respective buttons. May be there is a glitch that changed the levels to 0%? I would use a device and try and edit those buttons to find out what the main thinks it is supposed to be doing. Also, was your transfer successful?

    On rare occasions, I need to update the firmware (despite the computer saying that the firmware is up to date). Make sure to hardwire into your system either through the network or directly.
    Residential Lighting and Shading Specialist for CED Escondido

    mbalay@cedescondido.com

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