I am not sure which version of the software this started with, maybe 9.0 or 10.0... Either way the first time I load any program file for the first time the software always freezes at 38% then crashes. The second load always works fine. I have been meaning to troubleshoot this for a while. does anyone have a suggestion? Screenshot of error attached. Error 3762, Application encountered problem...../SQLMODELINFO.MDF database is going to be shutdown.