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Thread: Lutron Caseta App with Nest Eco Mode

  1. #1
    Junior Member
    Join Date
    Oct 2015
    Posts
    3

    Lutron Caseta App with Nest Eco Mode

    Hello,

    I don't believe the Lutron Caseta app works when the Nest is in ECO mode (away from home with nest added within the Lutron App). It will connect to my bridge remotely and then crash when trying to load the temperature settings from Nest when it's in ECO mode. This just started happening when Nest pushed their Auto Away to ECO mode update.

    Thank you

  2. #2
    Authorized Lutron Contributor
    Join Date
    Jul 2015
    Posts
    111
    Quote Originally Posted by musicking View Post
    Hello,

    I don't believe the Lutron Caseta app works when the Nest is in ECO mode (away from home with nest added within the Lutron App). It will connect to my bridge remotely and then crash when trying to load the temperature settings from Nest when it's in ECO mode. This just started happening when Nest pushed their Auto Away to ECO mode update.

    Thank you
    With your mobile device connected to the same network as the Smart Bridge, please go to Settings>Help>Send feedback (in the Caseta app) to generate a support file. Then, please reference this post in the body of the email and I will have engineering review the system logs. We apologize for the inconvenience and want to help you find a resolution as quickly as possible.

  3. #3
    Authorized Lutron Contributor
    Join Date
    Jul 2015
    Posts
    111
    Good news! It looks like engineering was able to pinpoint the issue and it will be fixed in our next Caseta app update.

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