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Thread: Lutron designer not started

  1. #1
    Junior Member
    Join Date
    Dec 2014
    Posts
    1

    Lutron designer not started

    Hello,

    I`ve got a problem with Lutron designer 10.3.0.
    When the programm is start i see an error.
    Windows 7 ultimate SP1.

    Many thanks in advance
    Attached Thumbnails Attached Thumbnails error.jpg  

  2. #2
    Super Moderator
    Join Date
    May 2013
    Posts
    186
    Hello Xelos,
    Thank you for your post.
    We can further investigate this for but I will need some information gathered. The details button will provide more details on the error. Copy the error details and paste them to a word doc.
    We could also benefit from the event viewer logs. We will need the Application logs and System logs. Below is a link on how to do this.
    https://technet.microsoft.com/en-us/...(v=ws.11).aspx

    Attach the event viewer logs and the word doc to and email and send it to hwsupport@lutron.com

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