Originally Posted by
SparkyCoog
I don't want to hijack this thread since I started another one, but this still doesn't make sense to me. Maybe you answered the question and I'm not an IT guy and don't get it but in my case, I had a system with only 2 switches and one keypad along with a standard router I take with me on job sites. The router had perhaps the most widely used local IP setup: 192.168.1.xxx and the main repeater was supposedly brand new. My laptop is also less than 3 months old so the networking or my equipment was not the issue and yet, the Main Repeater was completely invisible to the Radio Ra software even though the router had given it a local IP. The tech support guy who sounded like he went through this a dozen times a day told me it was happening because my local IPs didn't match the local ip's in the router so the firewall wasn't letting it connect. Why would a new main repeater out of the box come with its own random fake IP address and force me to disable all firewalls, connect directly, setup a static IP, etc. etc. just to get it to make the repeater visible? I've dealt with this 2 or 3 times now and other times it finds the repeater just fine.
From my experience with pretty much any other network device be it a printer, camera, etc. would have to do is scan the local network to recognize the processor and establish a connection. At the VERY least, if it can't find the device, it should allow me to manually type in the IP address for it but all of that was greyed out. I don't get it. Every other automation system I have used would let me at least type in the IP address of the processor and some even have LCD screens on the processor so I could set it up manually without even needing the software.