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Thread: App 3.4 update for iOS breaks Caseta functionality.

  1. #1
    Junior Member
    Join Date
    Mar 2016
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    5

    App 3.4 update for iOS breaks Caseta functionality.

    Since updating my 3.4 on my iPhone 6s, I lost control over my Serena shades individually, and now have sporadic light control. Scenes involving my shades still work, but individual control does not work on any of them.

    Light switch use in the app is also sporadic. Some lights work and others don't.

    My wife's 6s had no issue when testing these above scenarios on 3.3, but as soon as I updated her to 3.4, she now has all the same issues immediately after updating the app.

    I have an iPad Pro running the iPhone app version 3.3, and it has no issues at all so I won't be upgrading to 3.4.

    Anyone else in the same boat? Very frustrating!

  2. #2
    Junior Member
    Join Date
    Mar 2016
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    5
    I figured out that I have control of all my devices (lights and shades) from the home screen, but not from the individual lights or shades screen (the one with All / Lights / Shades). In that screen nothing but Pico remotes work. Very odd.

    So I can only control devices from the horizontally scrolling home screen, and not from the vertically scrolling individual devices screen.

    Hopefully an app update will fix this. :(

  3. #3
    Junior Member
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    Jun 2016
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    1
    Is anyone else's Siri Integration broken now too? Maybe I am having a separate issue

  4. #4
    Junior Member
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    Mar 2016
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    5
    Quote Originally Posted by SoFlNole View Post
    Is anyone else's Siri Integration broken now too? Maybe I am having a separate issue
    That must be a different issue. No problems with Siri here.

    Also, my original issue has been confirmed with Lutron to be a bug in the latest 3.4 app version for iOS. We should see an update before too long that fixes it.

  5. #5
    Junior Member
    Join Date
    Nov 2014
    Posts
    4
    My siri integration stopped working, too. Everything else still works. I tried unplugging bridge and reset as well. Siri still not working.

    Interestingly, my siri still works for schlage locks, so i think it's a lutron problem.

  6. #6
    Junior Member
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    Mar 2016
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    Odd. My Siri integration works just fine. Just tested it again.

  7. #7
    Authorized Lutron Contributor
    Join Date
    May 2013
    Posts
    329
    If you are having issues with HomeKit and Siri Integration, here is a link to our HomeKit Troubleshooting Guide: http://www.casetawireless.com/Docume...otingGuide.pdf. Try signing out and back in to iCloud. You may need to reset the HomeKit data in the bridge and your smart phone.

  8. #8
    Junior Member
    Join Date
    Mar 2016
    Posts
    5
    Lutron app 3.4.1 update just released, which just fixed the app problem. Yay!

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