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Thread: Qse-ci-nwk-e

  1. #1

    Qse-ci-nwk-e

    Hello,

    Newbie here. Has anyone tried using QSE-CI-NWK-E to integrate the lighting controls to savant?
    I tried it but I cannot see the NWK on the network. LAN is connected of course and is blinking.
    Thanks a lot!

  2. #2
    Super Moderator
    Join Date
    May 2013
    Posts
    186
    Hello jonerdimatulac,
    Give technical support a call at 1-888-588-7661. We can help over the phone and also email you our tool to see if we can communicate to the NWK.

  3. #3
    Hello Blair, I already sent an email to the support but unfortunately to response yet.

  4. #4
    Super Moderator
    Join Date
    May 2013
    Posts
    186
    Send a request to hwsupport@lutron.com or provide me the case number from your original email.

  5. #5
    Hi Blair, Thank you for your assistance. I sent the email to the systemsupport but until now no response yet. Just now I sent an email to hwsupport and let you know if they will respond to me. Thanks!

  6. #6
    Hi Blair, Thanks for the support on this! I just successfully integrate my first Grafik Eye QS lighting system on Savant system using the NWK.
    Thanks a lot again.

  7. Likes Blair S. liked this post

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