Qse-ci-nwk-e

[jonerdimatulac]

Hello,

Newbie here. Has anyone tried using QSE-CI-NWK-E to integrate the lighting controls to savant?
I tried it but I cannot see the NWK on the network. LAN is connected of course and is blinking.
Thanks a lot!

[Blair S.]

Hello jonerdimatulac,
Give technical support a call at 1-888-588-7661. We can help over the phone and also email you our tool to see if we can communicate to the NWK.

[jonerdimatulac]

Hello Blair, I already sent an email to the support but unfortunately to response yet.

[Blair S.]

Send a request to hwsupport@lutron.com or provide me the case number from your original email.

[jonerdimatulac]

Hi Blair, Thank you for your assistance. I sent the email to the systemsupport but until now no response yet. Just now I sent an email to hwsupport and let you know if they will respond to me. Thanks!

[jonerdimatulac]

Hi Blair, Thanks for the support on this! I just successfully integrate my first Grafik Eye QS lighting system on Savant system using the NWK.
Thanks a lot again.